Booking & Cancellation Policy

Reservations are confirmed upon receipt of the required booking information and a valid credit card to secure the booking.

Payment will be processed on the day of arrival unless alternative arrangements have been agreed in writing.

Cancellation Policy

• Cancellations made 21 days or more prior to arrival will receive a full refund.
• Cancellations made within 21 days of arrival will be refunded only if the accommodation is re-booked for the cancelled dates.
• Cancellations made within 48 hours of arrival, or failure to arrive (no-show), are non-refundable.
• No refunds are available for early departures or unused nights after check-in.

We appreciate that unexpected circumstances can arise. Where possible, we will always endeavour to assist our guests and, if we are able to re-book the accommodation, we will happily refund the amount recovered, less any applicable administration or merchant fees. 

Our goal is to be fair to both our guests and our business, as each reservation prevents us from accepting other bookings for those dates.